At Zopkart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Transaction Details: Order history, payment methods, and billing information.
• Device & Usage Data: IP address, browser type, and browsing behavior on our website/app.
• Cookies & Tracking Technologies: To enhance your user experience and personalize recommendations.

2. How We Use Your Information

Your data is used for the following purposes:

• Order Processing & Delivery: Ensuring timely and accurate order fulfillment.
• Customer Support: Addressing queries, complaints, and service requests.
• Personalized Experience: Offering tailored product recommendations and promotional offers.
• Security & Fraud Prevention: Detecting and preventing unauthorized activities.
• Marketing & Promotions: Sending offers, newsletters, and updates (only if you opt-in).

3. Data Sharing & Third-Party Disclosure

We do not sell or rent your personal information. However, we may share data with:

• Delivery Partners: To ensure smooth product delivery.
• Payment Gateways: For secure transaction processing.
• Marketing & Analytics Tools: To improve customer experience and service efficiency.
• Legal Authorities: If required by law or to protect our rights.

4. Data Security Measures

We implement strict security measures to protect your information:

• Encrypted Transactions: Secured payment gateways for safe transactions.
• Access Control: Limited employee access to sensitive data.
• Regular Security Audits: Monitoring and updating our security protocols.

5. Your Rights & Choices

You have full control over your data:

• Access & Update: Review or modify your personal details anytime.
• Opt-Out: Unsubscribe from marketing communications.
• Request Deletion: Ask us to delete your account and associated data.

6. Cookies & Tracking Technologies

• We use cookies to improve website performance and user experience.
• You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

• We may update this policy from time to time.
• Changes will be posted on our website with the revised date.

8. Contact Us

If you have any concerns or requests regarding your privacy, feel free to reach out to us at:
Email: [zopkartofficial@gmail.com]
Customer Support: [+917587663606]

Your privacy matters to us, and we are committed to keeping your data secure!